Woman Cheated by Fraudster

Hyderabad: A 35-year-old woman received a WhatsApp call from someone posing as an ICICI Bank Relationship Manager, and claimed they needed her to update her bank account details. When she told them that she was busy, the scammer called her again, claiming it was the last day to update her PAN card details, and that failure to do so would result in a deduction of Rs 5,000 from her account.

The fraudster asked her to open the ICICI iMobile app, promising to guide her through the process. As soon as the victim opened the iMobile app, the scammer somehow gained access to her Gmail ID. Realising it was a fraudulent call, the victim contacted the ICICI call center, raised a complaint, requested her credit card to be blocked, and was advised to change her mobile number.

Despite her prompt actions, the victim did not receive any notifications from the bank or the credit card department. When she attempted to make her monthly credit card payment, she discovered a suspicious transaction of Rs 1,08,990 had been deducted from her credit card. She reported this transaction to ICICI Bank’s fraud department, and they advised her to file a complaint with the cybercrime department.